Shipping policy

Order Processing

  • All orders are processed within 1–2 business days.

  • You will receive a confirmation email once your order has shipped.

Delivery Times

  • Domestic (US): Estimated delivery within 3–7 business days.

  • Canada: Estimated delivery within 3–12 business days.

  • Delivery times may vary depending on location and carrier delays.

Tracking

  • Once your order ships, you’ll receive a tracking number via email.

  • You can monitor your package directly through the carrier’s website.

Customs & Duties

  • International customers are responsible for any customs fees, duties, or taxes applied by their country.

  • Arloé is not liable for delays caused by customs clearance.

Lost or Damaged Packages

  • If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [Contactshoparloe@gmail.com].

  • We will work with the carrier to resolve the issue promptly